Guide

Table of contents

1. Prerequisites
   1. Install Site Reliability Operations (SRO)
2. Verify Service Map
   1. Locate Service Map YAML File in GitHub
   2. Review Service Map
3. Register Services
   1. Configure Pipeline
   2. Run Pipeline
4. Configure Site Reliability Operations
   1. Create new Teams
   2. Assign all Services to the new Team
   3. Review the Service Map

Prerequisites

Install Site Reliability Operations (SRO)

Site Reliability Operations (SRO) increases the visibility of microservices in a single workspace by onboarding distributed teams and registering services in minutes. ​Quickly connect services to telemetry via Webhook integrations and resolve incidents faster with alert automation. Installation is as folows:

1. Login to your SN Instance as Administrator

2. Navigate to the System Definition > Plugins and install or activate the following plugins:

   Plugin Name	Plugin ID
   Site Reliability Operations V14.0.2	sn_sro

Verify Service Map

Locate Service Map YAML File in GitHub

1. Browse to GitHub

2. Navigate to your GitHub Repository (e.g. cassandra)

3. Locate the registration/boutique.json file

Review Service Map

1. Verify all services and relationships are valid

   

Register Services

Configure Pipeline

1. Sign In to Azure DevOps

2. Select the Boutique Project (e.g. cassandra) you configured earlier.

3. Navigate to Pipelines > All and create an azure-pipelines folder, if it does not exist.

4. Navigate to the azure-pipelines folder and press Create Pipeline

5. For the Where is your code? prompt, select GitHub

6. For the Select a repository prompt, select your GitHub Repository.

7. Press Approve and Install

8. Enter your GitHub password if prompted.

9. At the Configure your pipeline prompt, select Existing Azure Pipelines YAML file

10. At the Select an existing YAML file prompt, set fields as follows:

    Field	Value
    Branch	main
    Path	/azure-pipelines/register-services.yml

11. Press Continue to review your pipeline YAML.

12. Create the following Pipeline Variables:

    Name	Value	Keep this value secret	Let users override this value when running this pipeline
    NOW_USERNAME	YOUR SN USER ID	False	True
    NOW_PASSWORD	YOUR SN PASSWORD	True	True
    NOW_SERVER	YOUR SERVICENOW URL	False	True
    SERVICE_MAP	boutique	False	True

13. Using the Run Button, select Save Pipeline

14. Rename Pipeline as follows:

    Field	Value
    Name	register-services
    Select folder	\azure-pipelines

Run Pipeline

1. Press Run Pipeline

2. Review Variables and press Run

3. Monitor the Pipeline and make sure it runs successfully

   

Configure Site Reliability Operations

Create new Teams

1. Navigate to Site Reliability Operations > Site Teams > All Teams

2. Create a Team called Team Boutique and add yourself as a member:

Assign all Services to the new Team

1. Navigate to Site Reliability Operations > Services > Unasigned Services

2. Set the Operational Status for each Service to Operational

3. Set the Support Group for each Service to Team Boutique

Review the Service Map

1. Navigate to Site Reliability Operations > Site Reliability Ops Workspace

2. Click on the Services Icon

3. Click on the Boutique Service

4. Clon on Relationships Tab

5. Review the Boutique Service Map

   

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